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Requirements

Use this checklist to prepare what you’ll need before you start. If something isn’t ready yet, you can still sign in and begin.
  1. Account and Access
  2. Business information and documents
    • Company legal details (official name, address, contacts).
    • Required documents (examples):
    • Tax documentation (e.g., W-9/W-8 or local equivalent).
    • Banking information (for payouts).
    • Additional document for international entities (if applicable).
    • You’ll accept agreements in the app and upload these documents.
  3. Listing information (for IBM Partner Center)
    • Name & description of your offering (clear, customer-friendly).
    • Category/domain (how customers will find it).
    • Support contact details (email/URL).
    • Pricing model and plan details.
  4. Your agent
    • If you already have an agent, you must check whether your agent is:
      • Native: runs within watsonx Orchestrate, built with the Agent Development Kit .
      • External: hosted outside watsonx Orchestrate, connected via configuration.
    • If External, you must prepare it to connect to the watsonx Orchestrate platform. For more information, see Connect to external agents .
  5. Team Roles (recommended)
    • Business/Admin: agreements, documents, listing/pricing, support info.
    • Technical/Engineer: agent packaging (Native) or connection setup (External).
Tip: Keep your listing descriptions concise and your support info accurate. This speeds reviews and avoids back-and-forth.

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Setup

Follow these steps the first time you use the IBM Partner Center. You can complete them in order or split them across your team.
1

Sign up for the IBM Agent Connect partner program

  1. Navigate to the IBM Agent Connect partner program page.
  2. Sign up for the partner program and provide your company’s information.
  3. Wait until you receive an email with an invitation link.
2

Sign in and orient yourself

  1. Open the invitation link you received by email.
  2. Sign in with your IBM credentials.
  3. Watch the introductory videos.
  4. Click the My AI products section or the Get started button to begin.
3

Provide your company's information

  1. On the Get started page, provide the legal name of your company.
  2. Click Save.
  3. Assign access to other members of your team, if needed.
  4. Click Let’s go to proceed.
4

Create AI products

  1. Click Create to add your AI product.
  2. Select your product type.
  3. Click Next.
  4. Provide a Display name and a Programmatic name. The display name is used to show your product’s name in the UI, and the programmatic name is a unique identifier used by IBM’s services and tools.
  5. Click Next.
  6. Review your product details and click Create to proceed.
  7. If you want to change your product’s programmatic name, you must do it before you click the Confirm button in the Product details page.
  8. After confirming the programmatic name, your product is sent for review and approval. Wait until the product is approved to proceed.
5

Create or prepare your agent

While you are waiting for approval, you can start working on your agent.An agent is the core component you’re onboarding to work with watsonx Orchestrate.If you haven’t done so already, check the End-to-end onboarding and building your agent for a step-by-step guide to onboard your agent. Wait until you can submit your package to complete the process.
6

Provide your payment information

  1. After approval, go to the Payments to me section.
  2. Follow the instructions on the page and fill out the forms.
  3. Send the appropriate documentation to the provided email addresses.
  4. Check the I confirm that I have completed and emailed all of the required documents box and click Request approval.
  5. Once approved, you can continue with your product’s listing.
7

Create your e-commerce solution

  1. Navigate to My AI products → Catalog entry.
  2. You can add details for your product’s entry in this section.
  3. Go to the Support page and add information about how users can get support for your product.
  4. Navigate to the Brokers page and provide a broker to connect your product to the IBM Partner Center. To learn how to create and onboard a broker, see Service Broker.
  5. On the Pricing page, define your pricing details, and provide your Export Control Classification Number (ECCN). To learn more about pricing and how to find your ECCN, refer to Pricing and metering.
8

Onboard your agent

After the approval of your e-commerce solution, you can proceed with the steps to onboard your agent in the End-to-end building and onboarding your agent section to complete your submission.